Frequently Asked Questions
Everything you need to know about your Zulay Kitchen order.
What is the 'Kitchen Happiness' Guarantee?
We stand by our products 100%. If you are not satisfied with your purchase for any reason, we offer a lifetime guarantee to ensure you have a seamless experience in your kitchen.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are your products BPA-free and food-safe?
Yes, all Zulay Kitchen products are made from high-quality, food-grade materials and are 100% BPA-free to ensure the safety of your family.
What is your return policy?
We offer a 90-day window for returns on all items. If you're not completely happy, simply contact our support team to initiate a return or exchange.
Do you offer international shipping?
Currently, we primarily ship within the United States. Please check our shipping page for the most up-to-date list of international destinations we serve.
How can I track my order?
Once your order is shipped, you will receive an automated email containing your tracking link. You can also track your status by logging into your account on our website.